Shiftie — Independent Software Review

Staff scheduling made simple.

Compliance Transparency Index

Grade: A — Score: 85/100

Best For

Not Ideal For

Operational Overview

Shiftie leverages modern technology to provide an intuitive platform for staff scheduling and management. With features like real-time availability, intelligent automation, and a user-friendly interface, it simplifies the scheduling process for managers and employees alike.

The workflow is designed to minimize administrative tasks, allowing managers to focus on more strategic activities. Shift creation, rota management, and time tracking are all integrated into a single system, reducing the need for multiple tools and enhancing efficiency.

By using Shiftie, organizations can mitigate risks associated with overstaffing or understaffing, as the software provides data-driven insights for informed scheduling decisions. This proactive approach helps prevent scheduling conflicts and ensures optimal team performance.

Pricing Structure

Monthly Plan: £2.75 per active employee/month, excluding VAT

Enterprise: Custom quote for more than 200 employees

SMS Credits: Add-on, current rate shown when buying credits

Alternative Consideration

Consider switching to When I Work: Similar functionality with a focus on mobile scheduling.

Frequently Asked Questions

How does Shiftie compare with Deputy?

Shiftie is the better fit when the main job is rota planning, time clock, timesheets, leave, documents, and team messaging for a shift-based team. Deputy is the stronger comparison point for buyers who want a broader workforce-management platform with a larger integration ecosystem. The tradeoff is that Shiftie looks simpler and more UK rota-focused, while Deputy may be more than a small attraction, café, or leisure team needs.

How does Shiftie compare with Planday?

Shiftie and Planday both sit in the staff scheduling and workforce management category, but Shiftie’s vendor pages put more emphasis on rota setup, open shifts, GPS clock-in, timesheets, leave, documents, and visitor-attraction integrations. Planday is a stronger alternative to check when hospitality scheduling and wider workforce planning are the main requirements. Buyers should compare package limits, payroll connections, and regional fit before choosing between them.

How does Shiftie compare with When I Work?

Shiftie is a good fit when the buyer wants UK-oriented rota scheduling with time clock, timesheets, leave, employee documents, and integrations such as DigiTickets, TrekkSoft, eola, ICRTouch, Drawbridge, and InfoVetted. When I Work is the broader lightweight scheduling comparison for small businesses that want mobile scheduling, time tracking, and communication. Shiftie has the clearer niche fit for visitor attractions and shift teams using its documented integrations.

Can Shiftie replace spreadsheet rotas?

Yes, Shiftie is built to replace spreadsheet rotas for shift-based teams. It supports shift and schedule templates, open shifts, drag-and-drop editing, assignment recommendations, conflict detection, colour coding, and staff availability on the rota. It also connects the schedule to time clock data and timesheets, which spreadsheets usually cannot do without manual reconciliation.

Does Shiftie work for visitor attractions and hospitality teams?

Yes, Shiftie’s vendor site explicitly lists visitor attractions, restaurants and cafés, bars and nightclubs, retail, healthcare, hotels and hospitality, dental practices, and sports and leisure centres as target industries. Its strongest fit appears to be rota-heavy teams that need to match staffing to bookings, footfall, or sales data. The DigiTickets, TrekkSoft, eola, and ICRTouch integrations make the visitor-attraction and leisure use case especially clear.

Does Shiftie include GPS clock-in and mobile time tracking?

Yes, Shiftie documents mobile clock-in and clock-out, a dedicated on-site clocking portal, GPS restrictions, automatic clock-out settings, shift alerts, and manager override. Employees can clock in from their phones if they are within the configured area. Shiftie then uses clock activity to create timesheet entries with break-time handling.

Can Shiftie help with payroll preparation?

Shiftie is not presented as a full payroll processor, but it does support payroll preparation through time clock data, digital timesheets, pay rates, breaks, absence handling, and payroll exports. Managers can review, edit, approve, and export timesheets before payroll is run. Teams needing native payroll tax filing or a large payroll-provider marketplace should compare Shiftie with payroll-first or HRIS-first systems.

Does Shiftie include HR records and document storage?

Yes, Shiftie includes employee records, contact details, pay rates, training, qualifications, leave, sickness logs, availability, and document storage. It also supports company-wide documents, employee-specific files, and read-by reporting. That makes it useful for lightweight HR administration, although it should not be treated as a full enterprise HRIS.

What integrations does Shiftie support?

Shiftie documents integrations with DigiTickets, TrekkSoft, eola, ICRTouch, Drawbridge, and InfoVetted, plus calendar feeds and API access. These integrations are strongest around visitor numbers, sales data, activity availability, escape-room operations, and pre-employment checks. Buyers that need a large payroll, accounting, or HRIS marketplace should verify those connections before committing.

Does Shiftie document SOC 2 or SSO support?

I did not find vendor-owned public documentation for SOC 2 or SSO support during the Shiftie research. Shiftie does publish terms and privacy notices, and its terms describe GDPR-related export and anonymisation rights after cancellation. Procurement teams that require SOC 2, SSO, or detailed security certification evidence should ask Shiftie directly before purchase.

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