All-In-One HR, Payroll & Hiring Platform
Grade: A — Score: 95/100
Employment Hero leverages advanced technology to create the world’s first AI Employment Operating System, integrating payroll, HR, benefits, and recruitment into a single platform. This innovative approach not only simplifies processes but also enhances efficiency through automation.
The platform optimizes workflows by automating routine tasks, allowing businesses to focus on strategic initiatives rather than administrative burdens. With features like intelligent payroll and automated candidate management, Employment Hero transforms the employment lifecycle.
By minimizing risks associated with manual processes and ensuring compliance through robust security measures, Employment Hero provides a secure environment for managing employee data. This reduces the likelihood of errors and enhances overall operational effectiveness.
HR Essentials: A$10/employee/month (minimum A$100/month)
HR Engage: A$14/employee/month (minimum A$140/month)
Payroll: A$10/employee/month
Employment Unlimited: Custom pricing (contact sales)
HeroForce (EOR): Custom pricing (contact sales)
Consider switching to Xero: Xero offers similar HR and payroll functionalities but may cater better to specific accounting needs.
Xero and MYOB are accounting platforms with basic payroll modules. Employment Hero's payroll (A$10/employee/month) is purpose-built for HR and payroll together, with features those platforms lack: pre-built Modern Award interpretation compliant with Fair Work, a Pay Conditions Engine for custom rules, Single Touch Payroll Phase 2 reporting certified by the ATO, and superannuation processing. Employment Hero integrates natively with both Xero and MYOB, automatically posting payroll journals upon finalizing a pay run. For businesses with fewer than 10-20 employees on simple pay structures, Xero or MYOB payroll may be sufficient. Beyond that threshold, or when Modern Awards apply, Employment Hero's dedicated payroll becomes more practical.
Yes. The payroll module includes pre-built Modern Award templates that are Fair Work compliant. The Pay Conditions Engine automatically calculates penalty rates, overtime, allowances, and shift loadings based on the applicable award. For businesses with Enterprise Bargaining Agreements (EBAs), Employment Hero supports custom rules builds, though several Capterra reviewers note that configuring complex EBAs takes longer than expected and may require paid custom rules setup. Award updates are maintained by Employment Hero's compliance team as Fair Work publishes changes.
Employment Hero integrates natively with Xero, MYOB, QuickBooks Online, and KeyPay for payroll and accounting data sync. The Xero integration posts payroll journals automatically when a pay run is finalized, and employee leave balances sync between platforms. Google Workspace and Microsoft 365 integrate for onboarding provisioning (account creation). Slack and Calendly connect for recruitment workflows. Go1 powers the learning management library. Job board integrations include Seek and Indeed. An API is available for custom connections to other systems.
HeroForce is Employment Hero's employer of record product for hiring in 180+ countries. Employment Hero acts as the legal employer, handling contracts, payroll, tax compliance, and local labor law obligations while the client manages day-to-day work. Businesses can bring their own candidates or source talent through SmartMatch, a pool of over 2.3 million pre-screened candidates. HeroForce pricing is custom (contact sales) and requires a minimum of 10 users. The entire workforce, local and global, is managed from the same Employment Hero dashboard.
Yes. The Employment Hero Work app (formerly Swag) is available on iOS and Android. Employees use it to view payslips, submit leave requests, clock in and out, complete timesheets, access learning modules, and receive team Shout Outs. The app also includes Earned Wage Access, which lets employees draw accrued pay before payday, and a Swag Spend Account with cashback on everyday purchases. The app is included at no extra cost for all Employment Hero customers. G2 and Google reviewers frequently praise the app's usability from the employee side.
Employment Hero holds SOC 2 Type II certification (achieved October 2025) and three ISO certifications: ISO 27001, ISO 27017, and ISO 27018. The company states it is the only vendor in its space to hold all three ISO certifications simultaneously. GDPR compliance is supported through a dedicated EU/UK Privacy Policy. The platform uses TLS encryption for all data in transit, runs daily backups with point-in-time recovery at five-minute intervals, and reports 99% monthly uptime. SSO is available on the HR Elite and Employment Unlimited plans. The Trust Centre is publicly accessible at security.employmenthero.com.
Yes. Employment Hero operates in six core markets: Australia, New Zealand, the United Kingdom, Singapore, Malaysia, and Canada. Each region has its own pricing page and localized compliance features. The platform supports English and French. For hiring beyond these six markets, the HeroForce EOR product covers 180+ countries, though the depth of compliance automation varies by region. The platform serves over 300,000 businesses and 2 million active users globally.
All Employment Hero plans require a minimum of 10 users. The lowest entry point is HR Essentials at A$10/employee/month (minimum A$100/month) or Payroll at A$10/employee/month. HR Engage costs A$14/employee/month (minimum A$140/month). HR Elite, Employment Unlimited, and HeroForce are custom-priced through sales. Optional add-ons are priced per employee/month: Time and Attendance at A$4, Managed Payroll at A$20, HR Advisory at A$14, a 10-Course Learning Bundle at A$8, LMS Plus at A$17, EAP Standard at A$8, and EAP Premium at A$10. Billing is based on the higher of your contracted user count or your actual active users at month-end.
How AI agents (ChatGPT, Perplexity, Claude, others) read this review page in the past 7 days. Updated weekly. View Employment Hero AI Visibility Report.