Continuous Performance Management for Agile Organizations
Grade: A — Score: 85/100
Betterworks leverages advanced technology to facilitate agile goal-setting and meaningful feedback, enabling organizations to adapt to changing business needs effectively. The platform integrates AI-driven insights to enhance communication between employees and managers, fostering a culture of continuous improvement.
The workflow is designed to streamline performance conversations, allowing for structured check-ins and peer feedback, which helps in aligning teams towards shared goals. This approach not only enhances individual performance but also drives overall business outcomes.
However, organizations must be aware of potential risks such as reliance on technology for performance evaluations and the need for ongoing training to ensure effective use of the platform. Balancing technology with human insight is crucial for maximizing the benefits of Betterworks.
Performance: $8 per user/month
Performance + Talent Intelligence: $9 per user/month
Enterprise: Custom
Consider switching to 15Five: 15Five offers similar performance management solutions with a focus on employee engagement.
Betterworks is built around goals, continuous feedback, conversations, and review cycles rather than a once-a-year review process. Its core workflow centers on aligned goals and meaningful conversations, with performance signals tied to actual work. The platform also includes 1:1 Meetings so managers can carry follow-ups and notes into ongoing performance work.
Yes. Betterworks includes 1:1 Meetings with shared agendas, notes, and follow-ups, plus AI summaries. That makes it useful for keeping recurring check-ins connected to goals and review cycles instead of treating them as isolated notes.
Yes, Betterworks includes AI assistance and AI goal recommendations. The vendor says the AI can recommend goals aligned to strategy and role. The AI and LLM features are optional and are not enabled by default, so buyers should plan for that configuration choice.
Yes. Betterworks connects with HRIS, collaboration, productivity, and learning tools so people can update goals, provide feedback, and review progress in daily systems. The vendor lists integrations such as ADP, Google, Jira, Microsoft Teams, Slack, Workday, and Zoom, along with other available integrations.
Yes. Betterworks includes SSO access for streamlined user authentication. The pricing page lists SSO access as part of the Performance plan, so buyers can expect built-in single sign-on support rather than a separate add-on for that capability.
Betterworks offers published per-user pricing for its standard plans and custom pricing for Enterprise. The Performance plan is $8 per user/month, Performance + Talent Intelligence is $9 per user/month, and Enterprise is custom tailored to the organization. The vendor also says pricing depends on workforce size, packages and products selected, implementation requirements, integrations, and desired support levels.
Yes. The privacy notice says users have a right to data portability and can receive data in a structured electronic format. It also says deletion can be requested, subject to legal retention requirements, so data removal is not necessarily immediate or absolute in every case.
Yes. Betterworks says Enterprise adds dedicated implementation, change management services, and Signature Support, and the pricing page says every plan includes support. The vendor also says implementation is a one-time cost in addition to per-user pricing.
Yes. Betterworks states that its program maintains compliance with SOC 2 reporting and applicable Privacy Laws including GDPR, CPRA, and other state laws. That statement comes from the vendor’s security page and applies to the vendor’s described program rather than to every customer configuration.
Yes. Betterworks’ privacy notice says you have a right to data portability and can receive data in a structured electronic format, and it also says you can request deletion subject to legal retention requirements. The notice also says personal data is retained only as long as needed for the described purposes or to comply with legal obligations.